On our trip to Morocco, no, actually before that, while we were at the airport, when we were waiting in the check in line, we found out that that wasn’t our waiting line, as a matter of fact, we didn’t have a line, our passengers had already boarded. Then we realised, our check in was closed. Naturally we asked the guy at the till if we could still make our flight. The irritatingly rude man tried to take the easy why out by simply saying “your late you can’t go on the fight.” Not showing the slightest remorse, and not even trying to get us on the plane, (which is very possible as we’ve seen it on TV).
The surprising TV screens onboard RAM Their Logo and slogan
It was precisely that moment that caused a flurry of problems. Well firstly, we got transferred to Tangier, our main destination was Casablanca, and then we had to spend an upsetting and miserable time sleeping at the Airport’s prayer area. The following day we had problems with trying to get directed to Casablanca, so we ended up paying the tickets again.
So, now onto the flight experience, emm… well the 3 hour flight was as your guessing, not the best, tight seats, an old aircraft, terrible toilets, but most surprisingly, the service from the crew was appalling, like for goodness sake, they forgot to give our meals, so we had to tell them. We think these guys must be taking the “You snooze you loose” phrase a bit to seriously, even though we wern’t sleeping.
Update: So the last flight from Casablanca to London was serprisingly good. Bigger seats, cleaner cabin, huge amount of legroom that’s hard to find on some other airlines long haul flights (hint hint, Emirates). And guess what, they remembered to give our meals! They even had ice available for our drinks! But most surprising of all were the TV screens that poped out of the roof of the cabin.
Overall: Well even with the last minute goodies on the previous flight, RAM still has many miles to cover until it can be credited as a good airline.
